TRH360 App Support
Help with the TRH360 patient and partner websites and Android and iOS apps: Patient (com.trh360.app), Doctor (com.trh360.doctor), Care Guide (com.trh360.careguide), Lab (com.trh360.lab), Pharmacy (com.trh360.pharmacy) and Field (com.trh360.field). Field serves delivery partners and lab sample collectors. Contact us about sign-in, appointments, records, partner onboarding, team access, orders, assigned jobs or payouts.
Email admin@trh360.com with the subject “TRH360 app support”. Include your app name or role. Describe the issue and include your app version and device model when relevant.
Never share OTPs, passwords, payment credentials or unnecessary health documents. Remove personal and health information from screenshots before sending them.
TRH360 requires an internet connection. Sign in using your phone number and the verification code sent to you. If you cannot sign in, contact support rather than sharing your verification code.
Camera, microphone and location permissions are requested for the features that need them. You can manage these permissions in your device settings.
Read our privacy policy or visit the account deletion request page. Deletion requests are processed manually after identity verification; some records may need to be retained for lawful purposes.
Support is not an emergency medical service. For a medical emergency, contact your local emergency services. TRH360 does not replace professional medical advice, diagnosis or treatment.