Questions
What care guides ask us before they apply.
Who can join?
Registered nurses with a GNM, B.Sc Nursing, Post Basic B.Sc or M.Sc Nursing qualification, registered with their State Nursing Council. ANM isn't enough.
Do I visit patients at home?
No. Care guides only take calls. Lab sample collection at home is done by a separate team.
When do I work?
Whenever you go online in the app. Go offline when you're done; there are no fixed shifts.
How do I earn?
You're paid a salary, plus your professional charge for each doctor visit a patient books within a week of your recommendation. We share the salary details when you're approved.
What happens in a call?
You listen, take the history and write a short note. Then you recommend a doctor who fits, and the patient books in the app. Your note stays on their record for that doctor.
Does it cost anything to join?
No. There's no fee to apply.
How long does the review take?
We reply within 24 hours. You get an email when we receive your application and again when we decide, and the app shows where it is.
What if something in my application is wrong?
We tell you what to fix, in the app and by email. Fix it and send it again; you don't start over.
Is my information safe?
Your PAN is stored encrypted and reviewers only see its last four digits. Your documents are only opened by the team that checks your application.
Still have a question?
Write to us and a person from the team will reply.
admin@trh360.com